Terms and Conditions
P.Louise Terms and Conditions
Last Updated: 28/03/2025
Welcome to P.Louise! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website (www.p-louise.com) and placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.
1. GENERAL INFORMATION
1.1 P.Louise is a UK-based business registered in P.Louise Makeup Academy Ltd, with a Company Number (10538302). 1.2 Our registered business address is Unit A, Orion Business Park, Bird Hall Lane, Cheadle, Stockport, SK3 0RT. 1.3 These Terms and Conditions apply to customers placing orders in the United States.
2. ORDERING AND PAYMENT
2.1 By placing an order, you confirm that all information provided is accurate and complete.
2.2 All orders are subject to availability and acceptance.
2.3 We accept payments via Visa, Mastercard, PayPal.
2.4 Prices are listed in US Dollars and may be subject to exchange rate fluctuations for US customers.
2.5 P.Louise reserves the right to cancel any order for any reason, including suspected fraud or pricing errors.
3. SHIPPING AND DELIVERY
3.1 We ship orders from the UK to the US.
3.2 Estimated delivery times vary and may be subject to customs clearance delays.
3.3 Once shipped, tracking details will be provided via email.
3.4 P.Louise is not responsible for shipping delays beyond our control, including customs processing.
4. RETURNS AND REFUNDS
4.1 For hygiene reasons, certain beauty products are non-returnable unless defective.
5. SUBSCRIPTION SERVICE
5.1 If you subscribe to our beauty subscription service, you agree to recurring charges based on your selected plan.
5.2 You can cancel your subscription at any time before the next billing cycle.
5.3 Refunds for subscription services are not provided once an order has been processed.
6. LIABILITY
6.1 P.Louise is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
6.2 While we strive to provide accurate product descriptions, we do not guarantee that all information is error-free.
6.3 Our liability is limited to the amount paid for the products purchased.
7. GOVERNING LAW
7.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
7.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us at:
P.Louise Customer Support Email: info@p-louise.com
By placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.